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Archive for the ‘Kumamoto’ Category

Insta360 – How Is That Even Legal?

Posted in Abandoned, Aichi, Airport, Akita, Amusement Park, Animals, Aquarium, Asia, Asylum, Beijing, Berlin, Cemetery, China, Chugoku, Church, Chūbu, Cinema, Closed, Communications, Dark Tourism, Demolished, Depot, Driving School, Europe, Exhibition, Factory, Farm, Ferris Wheel, Festival, Fire Station, Food, Fukuoka, Fukushima, Gifu, Golf, Gunma, Haikyo, HDR, Hiking, Hiroshima, Hokkaido, Hospital, Hotel / Ryokan, House, Hyogo, Ibaraki, Ishikawa, Iwate, Japan, Kagawa, Kanagawa, Kanazawa, Kansai, Kanto, Kindergarten / Nursery, Kochi, Korea, Kumamoto, Kyoto, Kyushu, Lighthouse, Love Hotel, Mie, Military, Mine, Miyagi, Monochrome, Monument, Museum, Nagano, Nagasaki, Nampo, Nara, New Zealand, Night, Niigata, Non-Urbex, Oita, Okayama, Okinawa, Olympia, Original Find, Osaka, Pachinko, Photography, Power Station, Prison, Race Track, Restaurant, Roadside Attraction, Sacred Site, Saitama, Sapporo, School, Sex, Shiga, Shikoku, Shipyard, Shizuoka, Shrine, Ski, Snow, Spa / Onsen, Sports, Store, Strip Club, Supermarket, Taxidermy, Temple, Theater, Tochigi, Tohoku, Tokushima, Tokyo, Tottori, Transportation, Travel, University, Urbex, US Military, Video, Wakayama, Yamagata, Yamaguchi, Yamanashi, Zombies, Zoo on 2024/06/15| 15 Comments »

I’ve been urbexing for almost 15 years. During that time I’ve never written any articles about equipment, despite being very happy with three different Nikon DSLRs, two Manfrotto tripods, and a Sanyo video camera – which broke in 2019 after almost 15 years of recording countless hours at hundreds of locations as well as places like Chernobyl and North Korea. Videos I always considered a bonus anyway… and I’m still having a hard time thinking of myself as a photographer, given that I have no formal education in that field and only do it as a hobby. A really time-consuming hobby, but nevertheless just a hobby. I also don’t have a background in technology, so what’s the point of reviewing camera equipment when I just have an opinion based on learning by doing? Well, that doesn’t keep countless “influencers” and Youtubers from churning out incompetent nonsense, but I wouldn’t want to be found dead with either label on me! And like my favorite professor at university once said in regards to papers we had to hand in: “Don’t claim anything you can’t proof!”

Fortunately there is no need to be technical or scientific about this Insta360 X4 article, because unfortunately we never got that far…
Like I said, I always considered video walkthroughs of the locations I explore a bonus. I started them pretty much right away, but at first I didn’t even publish them, because I only took them for myself. And even when I published them, I didn’t edit them. No cuts, no voice overs. Just me walking around breathing heavily into the silence. That all came to a sudden halt when my Sanyo stopped working after exploring the abandoned *Trump Hotel*, also wiping out the recordings of the whole day. At that point I was tired of doing the videos anyway – and my co-explorers were increasingly annoyed, because I added 10 to 30 minutes at the end of every exploration for the walkthrough. So I stopped doing them.
For the past 18 months I’ve been exploring solo again (don’t ask, it’s complicated and often quite frustrating, to be honest), but a few weeks ago a colleague of mine showed me an older model Insta360 video camera that a visiting cousin from the States forgot at his place in Japan. I was fascinated by the easy to use 360 photos and videos, so I did some research and decided to get one. I’ve read reviews, I’ve read product pages – I did my best to make an informed decision, because at first I considered buying the X2 or X3 as older models often are cheaper with only slightly fewer / worse features. The X2 was out of the race when I read in a review that it required a smartphone to be activated – something I didn’t read anywhere about the X3 and X4. I guess because it’s an idea that is so stupid that it probably was a one-time mistake by Insta360, facing so much backlash that they removed the requirement from following models. The price difference between the X3 and X4 wasn’t very big and since the latter was only four weeks old at the time, the price on Amazon and in brick and mortar stores was the same, so I decided to get it at my local Yodobashi Camera (street block sized electronics stores with hundreds of employees each, in case you are not familiar with the chain), where I’ve been a customer for almost 18 years – ever since I moved to Japan.
BIG MISTAKE!

Yodobashi Camera was extremely stingy, giving only 1% points on the video camera, despite a promotional campaign of giving 13% points for purchases over amount X – except for (small print)… But when you shell out 80k Yen on a new video camera you are looking forward to use, store points are the last thing you worry about anyway. Fortunately I still had some of those points, which I used to get a seriously overpriced MicroSD card, because without it the video camera would be useless and I wanted to try it out on the weekend before an upcoming urbex trip. 83500 Yen poorer, but with a big smile on my face I left Yodobashi Camera on a Friday evening after an otherwise pretty horrible week.

Saturday was supposed to be a great day, though it started with a rude awakening / realization…
After sleeping in and having a delicious breakfast, I enjoyed a nice unboxing. The first slight disappointment was when I realized that the included battery was dead. Well, not dead dead, but completely empty. Whatever, an hour or two wouldn’t make a difference. It would not dent my great mood for sure. That came a few hours later when the battery was fully charged. I booted the small brick for the first time, its screen came to life, asking me to choose a language – and then the screen showed what the camera was seeing… for about a second or so. Then some text popped up and my heart sank. You gotta be kidding me! What I was looking at was a screen telling me to download an app by Insta360 to a smartphone, iOS or Android, to unlock the video camera. What. The. Heck? I literally felt it in my fingers how my blood-pressure exploded, because unlike pretty much every person on the planet above the age of 6 years I don’t own a smartphone. Never have. In the late 90s I had a black and white Nokia for work (yes, I’m not the youngest anymore, though I started working full-time in my early 20s). When I moved to Japan I had a flip phone or two, but for the past 15 years or so I didn’t have any mobile phone at all, smart or not, because I don’t like them as they turn way too many people into dumb zombies. So here I had a brand-new, quite expensive video camera… that forced me to make it usable by using another device with cameras? Who comes up with stupid ideas like that?!
Certainly not Nikon! Their D7500 DSLR I bought just weeks prior worked with a partly charged battery and regular SD cards straight out of the box 5 minutes after purchase – without any charging or unlocking BS!
So I started to do some research… and didn’t find much. Like I said, I couldn’t care less about smartphones, apps and all that stuff, so I tried to find a solution to unlock the darn X4 via PC or MicroSD card. Of course I couldn’t find anything about that either, so I contacted Insta360 directly – who apparently didn’t read my message and instead sent me a standard reply. So I got back to them, apologized for not describing my problem properly (I’ve been in Japan too long…), and this time got an answer that at least implied that they understood the situation I was in – without being able to help, because though it seems to be nowhere stated on the box, the promo material or even on the X4 website (at least back in mid / late May, maybe they changed it by now)… you really need a smartphone and the Insta360 app to use a newly bought X4 video camera, that seems to work perfectly fine, but is made not usable on purpose by the manufacturer. Which absolutely blows my mind!
How is that even legal?
How can a company force you to use a completely unrelated piece of expensive technology that actually partly does the job of the product you just bought, to make your purchase usable? Without mentioning that essential detail with big warnings before purchase! And in addition, forces you to use an app, which does who knows what in the background without one knowing?
What’s next? You need an electric bike with WiFi to unlock your newly bought car? And if you don’t… sucks to be you, it’s completely useless!

Yodobashi Camera – (The Lack Of) Customer Service In Japan!
After some back and forth it was Monday and I came to the conclusion that I won’t be able to use the Insta360 X4, because it really needs a smartphone to unlock, which wasn’t properly communicated. So after work I went back to Yodobashi Camera, my go-to electronics store for the past almost 18 years. Never had a problem with them, because all the products I bought worked as intended right out of the box. So I went back to the cashier counter where I bought the video camera… and already ran into the first minor bump in the road – apparently I hadn’t paid for it in the camera department, but a neighboring one, which wasn’t a problem on Friday evening, but very well on Monday evening. So I went 20 meters over to the camera department and told them about my unfortunate situation: That I had bought this video camera three days prior, but couldn’t use it, because it doesn’t work without a smartphone, which wasn’t properly communicated by Insta360 or Yodobashi Camera. But I was very careful with everything, I didn’t even remove the protective film from either of the lenses. Some air through the teeth sucking, some going back behind the counter to talk to a superior and then something like the following conversation – it’s in quotation marks, but they are not really quotes, you know… just something like that, from memory:
“I can’t sell this anymore, you opened the box. You can’t return it.”
“But I can’t use the video camera.”
“I can’t sell this anymore, you opened the box. You can’t return it.”
“I don’t have a smartphone. The X4 is useless to me.”
“I can’t sell this anymore, you opened the box. You can’t return it.”
“I did proper research and I only found out about this after I opened the box and tried to use the X4.”
“I can’t sell this anymore, you opened the box. You can’t return it.”
“I bought a D7500 last month, it worked out of the box…”
“I can’t sell this anymore, you opened the box. You can’t return it.”
“Then take it back and ask Insta360 to exchange the X4 – you have dozens of them here, you probably have to return one once in a while anyway.”
“I can’t sell this anymore, you opened the box. You can’t return it.”
“Are you serious? I’ve been a customer here for almost 18 years, spent millions at your store and other ones in the building that has your name. Never had a problem – and the first time I have, you are stonewalling me?”
“I can’t sell this anymore, you opened the box. You can’t return it.”
“Really?”
“I can’t sell this anymore, you opened the box. You can’t return it.”

At this point I gave up and exchanged a few more e-mails with Insta360 (“You should try to return the X4 where you bought it!” No kidding…), but their responses quickly became as useless and repetitive as the one of the guy at Yodobashi Camera – who is just a small cog in a big machine, so I don’t blame him; he’s punished enough with the lighting in the store and the uniform he has to wear all day.
So here we are, after me falling for the usual misconception about (customer) service in Japan, because I rarely ever had a real problem anywhere. It’s great as long as everything is within procedures – if somebody has planned for it, it most likely will go smoothly. Service is great. When service becomes customer service though, i.e. an individual customer needs help that requires improvisation outside of the planned service… you’re basically on your own. The only thing flexible in Japan is bamboo.

Nevertheless I still have moments when I wonder: AITAH?
I’m a huge believer in personal responsibility. If I make a mistake, I stand by it. I find behavior like ordering 20 items of clothes in different sizes and colors with the intention of sending 18 of them back despicable. In fact I’ve never sent anything back that I’ve ordered online, except for two USB-HDDs – and only because they didn’t work. I don’t do fast fashion, I don’t buy garbage from questionable sites like Shein oder Temu, I don’t replace electronics unless they are broken. (RIP, Nikon D7100!) I did due diligence before buying the Insta360 X4 and to this day everything in that (opened…) box is in mint condition. If I would have known about the smartphone requirement, I wouldn’t have bought the X4. It’s the reason why I didn’t buy the X2.
This is actually only the second time that I tell this story to anybody, because part of me is a bit ashamed that this series of unfortunate events happened – despite all the research before buying. But spending more than 80k on a useless brick of tech isn’t exactly something to be proud of. I don’t regret much in my life, but buying the Insta360 X4 I regret. And buying it at Yodobashi Camera is something I regret, too. Maybe Amazon would have been more accommodating with returns…
But I guess it is what it is – only money in the end. And no videos for Abandoned Kansai in the future. Heck, even if I would get the currently useless X4 to work, I would always be reminded of this story. Screw video cameras! Never was a fan, now I dislike them almost as much as smartphones. Which kind of closes the circle. But I’ll make sure to never ever even consider buying anything from Insta360 again – I still don’t understand how it’s even legal that they can do this. What’s next to unlock their cameras? Having to send them a voice message, swearing loyalty to Winnie the Xi(thead)? Apparently they can do anything without people questioning it…
I went back to Yodobashi Camera once more though, two days ago. I spent the remaining shop points I had on presents for my nephews without having to pay a single sen – my goal was it to hit +/- 20 points/Yen, but going to exactly 0 was priceless – and so I left the Yodobashi Camera building one last time with a big smile on my face. Upon arriving back home I cut up my loyalty card after almost 18 years. It probably doesn’t mean much to a large store chain like that. But it meant a lot to me!

Thank you for reading till the end and… What has your worst experience with Japanese (customer) service been? Write it in the comments!

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Trust Hospital

Posted in Abandoned, Asia, Haikyo, Hospital, Japan, Kumamoto, Photography, Urbex, Video, Visited in 2015 on 2015/08/04| 8 Comments »

I’ve seen more than my share of amazing abandoned infirmaries over the years, from the beautifully old-style *Tokushima Countryside Clinic* to the surprisingly modern *Wakayama Hospital*. And while four more spectacular hospitals are waiting to be written about, I would like to introduce you to the Trust Hospital today. Why? Because it was more than just a hospital…

When I arrived at the Trust Hospital with my friends Kyoko and Dan on a sunny spring afternoon, I was very disappointed… at first. The building we saw was more or less a gutted, vandalized shell full of graffiti. At the entrance there were some wooden shelves, some frames still had doors and halfway through the building we found a boiler room, but most of the dilapidated construction was empty – my initial reaction was “The only reason I am taking photos here is because I was told it once was a hospital – and who doesn’t like abandoned hospitals?”. Trying to get a feel for whatever this once had been I took a look around without taking photos. At this point it could as well have been a hotel or something completely different like a conference center for all I knew, as there were no hints that this really had been a hospital at one point in time. The front part of the two-storey building was a spacious, rather solid concrete building with some water damage here and there; interior, doors, windows and even most internal walls long gone. Separated by metal doors another part of the building started – the floors reinforced by Euro-pallets, doors and other makeshift methods. This part looked more like a youth hostel, with narrow hallways and rather small room facing northeast, surrounded by an overgrown park. The structure as a whole didn’t make much sense – the back area was too big to house family as overnight guests of patients in treatment, the rooms were too inaccessible and not properly equipped… and the front area could have been anything. At the same time the elevator in the middle of the building was too massive for a conference center or a hotel, and it was in the solid concrete area. And then it dawned on me! The Trust Hospital had been more than just a hospital… it had been a hospital and a retirement / nursing home! The front part was the hospital part. Big, wide, massive – for heavy machines and wide sickbeds. The back with it’s now crumbling wooden floors was used as a retirement home, a perfect addition for delicate elderly as medical help was just a call across the hallway away. Why the Euro-pallets? Because kids used the building to practice their non-existing graffiti skills and to play some airsoft.
Overall the Trust Hospital turned out to be a rushed, but quite interesting exploration – as soon as the expectations went down from above average to close to zero. The setting sun created an interesting atmosphere, warm orange light against dark corners and a really eerie atmosphere, especially in the colder and darker back. The slow realization that the Trust Hospital most likely had been more than just a hospital just added to this unique experience, even though I wasn’t able to find facts about this unusual location even after visiting it. Surely not a spectacular exploration, but memorable in its own ways.

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Aso Kanko Hotel

Posted in Abandoned, Asia, Hotel / Ryokan, Japan, Kumamoto, Kyushu, Photography, Travel, Video, Visited in 2015 on 2015/05/26| 14 Comments »

The Aso Kanko Hotel (Aso Sightseeing Hotel) has been an urbex legend for many, many years. Japanese bloggers were excited about its size, its beauty, its famous former guests – and after the abandonment: its security and its function as a movie set. They came up with abbreviated or even fake names to keep it a secret, but of course sooner or later somebody spilled the beans… without mentioning some essential information!

When Kyoko, Dan and I arrived at the Aso Kanko Hotel on a warm spring afternoon, we were in need of a successful exploration. Earlier that day we wanted to explore abandoned onsen hotel with an amazing water park, only to find the demolition crew wrapping up their work – the onsen hotel was gone, but the heavy machinery was still there… Next on the list was the *Bungomori Railyard*, and you know what happened to that one! So after another 90 minutes in the car we finally arrived in the Aso area, famous for its active volcano(s). The road leading up to the Aso Kanko Hotel was in good, but not perfect condition, and soon the distinctive roof was appearing between the treetops. Everything was going according to plan…
… but then the hotel turned out to be not nearly as big as I expected it to be. Not small, but mid-size at best. Long, but narrow; only three storeys tall. And it was vandalized! Not just slightly, but pretty much beyond repair. They shot a movie here? Really? Even though that was ten years prior to our visit, the hotel was in really bad condition. Well, average abandoned hotel condition, the kind I really loathe to explore by now. But given that the first two destinations were total duds, this wasn’t too bad… We quickly scouted the surroundings and found another small, but extremely rundown house plus a couple of rusty shacks, so we headed back to the main building. As you can see in the videos and on the photos, most of the windows and doors were smashed, the whole thing was just wet and rotting and moldy. I am sure both the outdoor and indoor baths for men and women were gorgeous 30 or 40 years ago, but now they were just part of this depressing sight. The rooms were pretty much standard, just some kind of bar next to a huge terrace showed original 70s style. Overall a rather disappointing exploration, but the background story of the hotel is actually quite interesting.

The Aso Kanko Hotel was opened in July of 1939, built with government funds. It made quite a splash those days as it was designed to be a Western style hotel with several features very unusual in Japan at that time, like a revolving door, flushing toilets, a Western style bath and a big dining room with a bar. After World War 2 ended, the Aso Kanko Hotel, much like the gorgeous *Maya Tourist Hotel in Kobe*, was used by the American forces for rest and recuperation – to make the stay even more comfortable for the exhausted soldiers, some billiard tables, a golf course and a trapshooting facility were added.

When the American military occupiers left, the Aso Kanko Hotel was taken over and renovated by a predecessor company of today’s Kyushu Industrial Transportation Holdings Co., Ltd. – a move that lured one of the most controversial people in Japanese history to visit the hotel: Emperor Hirohito.
The elder amongst us might remember the Showa Tenno as an older, tiny man with a friendly attitude towards everything but the Yasukuni Shrine… an image bestowed on him by both the American occupational forces as well as the Japanese Imperial Palace. Yet much like the image we have about the samurai, our impression of Hirohito is mostly wrong – he might have underwent a Damascene conversion after the end of WW2, but up till that point he was responsible for one of the most costly war of aggression in human history, and was only spared being tried as a war criminal due to the forceful powers previously mentioned; especially McArthur, who saved countless high ranking Japanese war criminals for political reasons, including surgeon general Ishii Shiro, one of the worst human beings in history. But don’t let propaganda fool you, Hirohito was actively involved in Japan’s wars during the 1930s and 1940s, even authorizing the production (on *Okunoshima*, now known as Rabbit Island) and use of chemical weapons – unique during WW2! And he at least knew about and condoned the horrors his military spread over Southeast Asia, including the vivisections on humans conducted by Unit 731. Oh, also I am sure you’ve heard stories that many Japanese rather committed suicide than being taken prisoner towards the end of the war – that was based on Imperial orders to civilians (!), released by Hirohito from as early as June 1944 on! Please keep that in mind and stop contributing to the myth that Japan was one of the main victims of WW2… especially later this year at the 70th anniversary of the end of the Pacific War. (Sorry for getting distracted, but Japan’s unwillingness to take responsibility for its actions from the Meiji era till 1945, especially for the last 13 years, makes me sick to the stomach every time the topic comes up. 70 years of history-falsification are enough!)
Okay, so it was back in 1957 when “I honestly had no idea what was going on during my reign…”-san visited the Aso Kanko Hotel with his family… and apparently he liked it so much that he came back twice in the following years, making the hotel one of the most famous ones in all of Japan.
Sadly that didn’t prevent the resort from disastrous events. On July 9th 1964 for example, 3500 square meters of the hotel, including the lobby, went up in flames. Nobody got killed, but an exhibition of paintings by Ebihara Kinosuke became a victim of the fire. Renovations took a whole year, but afterwards the complex of three main buildings and several annexes continued to thrive and quickly became the most popular summer retreat in all of Kumamoto. Three main buildings? Yes, three. It seems like back in the heydays the Aso Kanko Hotel was a much bigger resort than it is a ruin now. Nobody seems to have documented what happened exactly, but as the complex grew older, it became less popular. In December of 1999 it was decided that the AKH would be closed in February 2000… and so it happened. After five years of (undocumented) abandonment, director Shimizu Takashi (inventor of the Ju-on / The Grudge movie series) shot most of his Japanese flick Reincarnation on location. Back then the complex must have been still intact as you can see much more of the Ono Kanko Hotel (as it was called in the movie) than on any urbex photo of the Aso Kanko Hotel. The oldest photos I’ve seen of the abandoned AKH were from 2007 and showed the hotel pretty much in the same state as it is now, so I assume most of the other buildings were demolished shortly after the movie shot wrapped up.
That explains why the Aso Kanko Hotel was much smaller than I expected upon arrival. It also leaves us with the question why Japanese explorers glorified the place so much that they left out the fact that 70 to 80% of the hotel already had been demolished upon their arrival. But then again, if there is one thing you should have taken from this article, it’s that Japan has a long history of idealizing history…

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